Returns Exchanges

Return Policy

Once the foam floor tiles and / or mats have been installed, used, and/or cut to fit in an installation, the items are no longer returnable. It is a customer’s responsibility to check all soft flooring products prior to installation. Foam tiles may have some slight variations in color and thickness between tiles. The inherit characteristics of foam allow for some expansion and contraction and color shades may slightly vary. Due to this, we cannot accept returns for color and thickness variations unless the tiles are off more than 2mm in thickness or if colors are substantially different. If the foam matting is unused and approved by FoamTiles.com to be returned, the customer will incur a 20% restocking fee and will be responsible for return shipping

Order Cancellations and Changes

We make it our goal at FoamTiles.com to provide the easiest shopping experience and the quickest lead times in the industry. We will do everything we can to help you make any changes to your order. However, all of our EVA foam flooring products ship the same or next business day which means that if your order has already shipped, we may not be able to make the desired change without additional fees. All changes and cancellations must be done via phone.